Marketing, customer communications, job ads, proposals, and operations documents — the tasks that eat your evenings. Claude handles the first draft. You handle the business.
You run a business. You do the work, manage the team, handle the finances, deal with customers, and somehow also write your own marketing, job ads, and proposals — usually after hours. This course is for you.
No prior AI experience required. No technical background needed. Bring your phone or laptop and a list of the writing tasks you've been putting off.
Write social media posts, Google Business updates, and email newsletters in minutes — not hours
Draft professional responses to customer emails, complaints, and Google reviews
Create job ads, onboarding guides, and Standard Operating Procedures for your team
Write compelling proposals and tenders that win more work
Apply Australian Consumer Law and Privacy Act basics to everything Claude produces
Leave with your Business-Ready Pack — the writing you've been putting off, done — plus a personal prompt library for your most common business writing tasks
Every exercise is built around the real writing tasks of small business owners. Bring your actual problems — the job ad you've been putting off, the proposal you need to write, the review you haven't responded to.
Every prompt is a template you take home and use the next day.
You are the owner of [BUSINESS NAME], a [TYPE] in [CITY]. A customer has left this 1-star Google review: [PASTE REVIEW] Task: Write a professional, calm response. Format: Under 80 words. Acknowledge the concern. Invite them to contact us to resolve it. Do NOT argue. No promises we can't keep. Australian English.
You are a social media manager for a small Australian [TYPE] business. Context: Business: [NAME], [CITY]. We [BRIEF DESCRIPTION]. Audience: [WHO FOLLOWS US]. Task: Write a [Facebook / Instagram] post about [topic / offer / seasonal event]. Format: Under 80 words. Conversational. Australian English. 3–5 hashtags. End with a call to action.
You are an HR manager writing a job ad for a small Australian [TYPE] business. Role: [JOB TITLE]. Location: [CITY]. Hours: [HOURS]. Key duties: [LIST]. Required skills: [LIST]. Pay: Award rate or [AMOUNT] per hour. Task: Write a Seek/Indeed job advertisement. Format: Under 350 words. Engaging opening. Honest about the role. End with how to apply. Include: "Must have right to work in Australia."
You are writing a proposal for a small Australian [TYPE] business. Client: [TYPE OF CLIENT — not real name]. What they need: [SCOPE OF WORK]. Our advantages: [WHY US — experience, warranty, local]. Price: [$AMOUNT — insert after writing]. Task: Write the proposal cover page. Format: Under 250 words. Professional but warm. Structure: introduction → why us → what we'll do → next step. Leave [NAME] and [$AMOUNT] as placeholders.
Claude can dramatically speed up business writing — with a few important limits Australian business owners need to know.
Australian Consumer Law prohibits misleading claims. Claude sometimes writes superlatives ("best", "cheapest", "guaranteed") that need checking before you publish. We teach you to spot them.
Employment warnings, termination letters, and formal HR documents drafted by Claude are starting points only. Before issuing any document that affects employment, have a lawyer or HR professional review it.
De-identify before you paste anything into Claude. Use "Customer A" instead of a real name. Remove phone numbers, addresses, and financial details. We teach a simple substitution technique.
Commercial emails must include an unsubscribe link, a genuine sender identity, and be sent only to consenting recipients. Claude drafts the content — the compliance is yours to manage.
Every output is a first draft — you read it, personalise it, and approve it before it goes to a customer, employee, or platform. The course builds this habit from the first exercise.
The free tier of Claude.ai may use conversations for model improvement. We recommend Claude Pro or Team for business use — and the course covers what to look for when choosing a plan.
The most accessible course in the CTS range — designed for small business owners and sole traders who need real tools, not expensive theory.
The full one-day course, online — build your Business-Ready Pack from your kitchen table.
Open to all small business owners and operators across industries.
Ideal for franchise networks, business chambers, and industry associations. Up to 16 participants. Tailored to your industry if needed.
Group discounts: 5+ from the same business, chamber, or association — 10% off public pricing. Business chamber members and NFP operators — enquire for additional discounts.
Start online today, book a public course, or bring Claude Training School to your business group, franchise network, or business chamber.